Softswitch Software
Founded upon over 20 years of carrier industry experience and development, our software provides your company with a carrier-grade platform and support to run your business. We have developed and maintain a dependable carrier-grade network driven by rock-solid performance and dependability with limitless possibilities.
- High Speed switching infrastructure.
- Elastic infrastructure allows scaling up to meet your growth demands.
- Cloud Architecture. Leverage cloud computing architecture for efficient capacity and resource management.
- Rate Management. Simplified rate management lets you load and store rates ahead of their effective dates.
- Realtime LCR. A few clicks of the mouse is all you need to provision a new client or vendor.
What we do
We provide you with a carrier-grade platform to run your business and the support and expertise you need for piece of mind. We develop and maintain a solid, carrier-grade network driven by rock-solid software with limitless possibilities, driven by over 20 years of carrier industry experience.
Feature highlights:
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Live dashboard that can be customized with tiles to display the information you need to watch your business at a glance
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Intelligent rate generator with traffic analysis to create more effective, targeted rate plans
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Rate management and notifications system with receipt confirmation, configurable file formats and option to either attach or link to download
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Fine-grained code management with destination grouping to easily handle both international and US domestic traffic
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Custom watchdogs that analyze traffic flow (ASR, ACD, ANI, DNIS, etc), generate alerts and optionally take actions based on configured thresholds
- Fraud management to help control unusual traffic patterns and minimize exposure via alerts and actions
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Advanced routing features, in addition to LCR, for capacity management, load balancing and controlled distribution
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Profit protection controls on both inbound and outbound trunks
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Port and CPS management on both inbound and outbound trunks
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Customer endpoint registration support
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Agent commission tracking
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Extensive system action logs to track user activity
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User rights management to allow view and update rights per module and optional 2-Factor authentication via email or SMS
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Self-service portal for customers, vendors and agents
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Routing simulator to test and visualize call flow from your customer to your vendors
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Extensive reporting with real-time view of individual call details including SIP signaling capture per call
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Paypal instant payment notification integration allowing your customers unattended topping up of their accounts when their balances run out
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Issue trakcer / Trouble Ticketing with email integration
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ANI manipulation via LUA scripting
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Automated Billing and Invoicing
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Credit Limits with Auto Shutoff
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Realtime Call Statistics and P&L Reports
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Vendor capacity optimization
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Immediate access to call records for tracking and troubleshooting
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Self-Service offsite CDR archiving
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User access privilege assignment with multi-tiered security
- Simple yet powerful intuitive UI
High Speed
Your switching infrastructure will handle just about anything thrown at it. With CPS rates scaling easily and well into the thousands, you will not be caught short.
Effortless Growth
Avoid growing pains. An elastic infrastructure allows scaling up to meet your growth demands with virtually no limits.
Cloud Architecture
Leveraging cloud computing architecture for efficient capacity and resource management, achieving unprecidented performance, reliability and scalability, cost-effectively.
Rate Management
Simplified rate management lets you load and store rates ahead of their effective dates. Easily handle international as well as USA domestic rating and LNP. Tools are provided for various functions, such as running a vendor's rates against your sell rates to see how much of your rate deck they may win. Automatically notify your clients when new rates are available and protect against disputes with download confirmation.
Realtime LCR
A few clicks of the mouse is all you need to provision a new client or vendor. Add vendors to a rate deck and they will immediately become available to the LCR engine for routing. Profit protection ensures you never route calls to a loss beyond your control.
We're the switch you'll never ditch
Once you're on the switch, your comfort level will let you concentrate on growing your business worry-free, knowing that we've got your back.